Privacy Policy

Your privacy matters to us

Purpose Pulse Coaching respects your privacy and is committed to handling your personal information with care.

Introduction

This Privacy Policy explains what information we collect, how we collect it, how we use it, and how you can contact us about your information. By using our website at purposepulsecoaching.com.au or getting in touch with us, you agree to the practices described here.

Purpose Pulse Coaching provides coaching, not counselling, psychology, medical advice, crisis support, legal advice or financial advice. Please keep this in mind when deciding what to share with us.

What information we collect

We may collect personal information when you contact us, complete a form, join our email list, enquire about coaching, register for a group program or workshop, complete a scorecard, or communicate with us directly.

This may include your name, email address, phone number, enquiry details, coaching interests, and any information you choose to share with us.

Please do not submit highly sensitive personal, medical, legal, financial or crisis related information through our website forms. If you are going through something that needs that kind of care, please reach out to a trusted professional or, in an emergency in Australia, call 000.

How we collect it

We collect information directly from you. For example, when you fill in a contact or enquiry form, sign up for resources or updates, complete a scorecard or questionnaire, book a session, or email us. We may also collect basic, non identifying information automatically through website analytics, as described below.

How we use it

We use your information to respond to enquiries, provide coaching related services, send resources you have requested, manage bookings, improve our services, and communicate with you about Purpose Pulse Coaching. We only use your information for the purpose you shared it, or for closely related purposes you would reasonably expect.

Email updates and resources

If you sign up for resources or updates, we may send you relevant emails. You can unsubscribe at any time using the unsubscribe link in the email or by contacting us directly. We will not add you to ongoing marketing emails without your consent.

Scorecards and forms

If you complete a scorecard, questionnaire or form, we may use your responses to help you reflect, provide relevant resources, or prepare for a coaching conversation. We will not sell your personal information to anyone.

Disclosure to service providers

We may use trusted service providers to help us operate the website, manage forms, send emails, schedule appointments, process payments or store information securely. These providers only receive the information needed to perform their role, and we ask them to handle it responsibly. We do not sell your personal information.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. No online system is completely secure, so please use care when deciding what to share through website forms.

Accessing or correcting your information

You can contact us at any time to ask what personal information we hold about you, or to request that it be corrected or deleted where appropriate. We will respond within a reasonable timeframe.

How to unsubscribe

You can stop receiving emails from us at any time by clicking the unsubscribe link at the bottom of any email, or by emailing us at jo@purposepulsecoaching.com.au and asking to be removed. We will action your request promptly.

Cookies and website analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve the experience. This information is generally anonymous and helps us see what is useful. You can adjust your browser settings to refuse cookies if you prefer, though some parts of the site may work differently as a result.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites, so we encourage you to read their privacy policies when you visit them.

Contact details

For any privacy questions or requests, please contact us:

Purpose Pulse Coaching
Email: jo@purposepulsecoaching.com.au
Website: purposepulsecoaching.com.au

Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

Last updated: July 2026.